Pick up Terms & Conditions
1. Terms & Conditions
The AST Group reserves the right to change the pick-up conditions at any time without prior notice. The current and binding T&C version can be viewed at any time at https://cipacks.com/AGB.
2. Type of Packaging
We offer free collection (if minimum quantity is met) of the following empty, used and for recycling suitable products:
- All brands of integrated IBC with plastic container (HDPE) from 600L to 1200L
- All brands of plastic drums and plastic lid trays (HDPE) from 30L to 220L
- All brands of plastic jerry cans (HDPE) from 1L to 60L
3. Geographical Area & Loading Locations
3.1 Geographical Area
The collection area includes Germany, Belgium, Nethertlands & Luxembourg. Special conditions apply to unbridged islands, archipelagos and pick-up locations outside of Germany / BeneLux* (see separate chapter)
3.2 Loading Locations
Loading and unloading locations must be accessible for trucks. The carrier is not obliged to drive to the loading point on non-passable roads if this is unreasonable. Non-passable paths are in particular: narrow paths/approaches, height-limited entrances (e.g. through trees), unpaved paths/approaches (construction sites/forests/field paths), mountain slopes, old towns, pedestrian zones, tram areas/bus stops, etc. For non-accessible loading points surcharges will be charged, if this results in additional expenses.
4. Quantities & Collection Times
4.1 Free Minimum Quantities
In order to qualify for free collection, at least half a jumbo truck (19 pallet spaces) must be filled. This results in the following minimum quantities per product or a combination of these:
- Quantity for collection of IBCs: 28 pieces (2 pieces stacked in height)
- Quantity for collecting of plastic drums:
- 19 pallet spaces (minimum 6 per pallet space)
- Quantity for collection of plastic bottles / jerry cans:
- 19 full Collection boxes
- 19 pallet spaces with min. 60 jerry cans (up to 30 liter)
- 19 pallet spaces with min. 18 jerry cans a 60 liter per pallet
- Costs per product that meet the acceptance criteria:
- IBCs: free of charge
- Drums: free of charge
- Plastic bottles / jerry cans: 0,20 €/piece.
Pallet exchange only after prior agreement of fee and freight.
4.2 Smaller Quantities
Please contact us at [email protected] to inquire about the respective costs for smaller quantities per pallet space.
A pallet space is defined as follows
- 1 IBC Container
- 1 Collection Box
- 1 pallet space with min. 60 jerry cans (up to 30 Liter)
- 1 pallet space with min. 18 jerry cans a 60 Liter per pallet
- Costs per product that meet the acceptance criteria:
- IBC: free of charge
- Drum: free of charge
- plastic bottles / jerry cans: 0,20 €/piece
Pallet exchange only after prior agreement for a fee and freight.
4.3 Pick up times
The packaging will be collected within a maximum of 15 working days after the online order. Cipacks organises and coordinates the collection with the relevant customer.
5. Collection Criteria for IBCs, Drums, Jerry Cans for Reconditioning
The following criteria apply to the collection of IBCs, drums and jerry cans:
- No product residue outside or inside. IBCs, drums and jerry cans must be completely emptied (drip-free) according to the state of the art, i.e. free of liquids, solid particles and/or solidified material (Please also note the guidelines in the appendix)
- Recyclable – the packaging must be in a condition in which it can be reprocessed and therefore reused, i.e. plastic inner containers, mesh cages, pallets and other functional parts must not be damaged or appear with rust or residue on the outside that has not been cleaned (e.g. polyester, paint/varnish and glue)
- Last filled product must be clearly identifiable – all labels with product contents, instructions on dangerous goods, must be legible. Packaging that has contained toxic products (Class 6.1) must be neutralized and/or rinsed before collection and labeled accordingly as “neutralized”. Additional costs may arise from toxic products and are accepted
- The safety data sheet of the last filled product must be available at all times
- All taps, lids and caps must be closed and tight; no product leackage
- All packaging must be stacked neatly (Please also note the guideline in the appendix)
- By placing an order, the collection conditions are accepted. If the packaging does not comply with the above conditions, the AST Group has the right to invoice the sender for costs incurred in connection with any deviation.
- During transport, each empty IBC, drum and jerry can must be closed as if it were a filled package. The transport document must comply with all applicable regulations (ADR/RID)
If you need lids or something similar to close the packaging in advance, please don’t hesitate to contact us.
6. Pick-up Preparations
The customer must complete the following steps for collection:
- Complete the current valid transport document. (Current version of the document can be found at https://cipacks.com)
- Prepare the declared products according to the previously specified criteria and packaging guidelines (Please also note the guidelines in the appendix)
If a declared pickup is not ready for pickup, the registrant will be charged with the transportation costs for unsuccessful trips.
7. Packaging not meeting Acceptance Criteria
The sender will be charged with the following costs (unless otherwise agreed) that incurred in connection with proper, environmentally friendly treatment and disposal by one of the AST Group-certified disposal companies. All packaging collected will be assessed upon delivery by one of our locations. The assessment made at the time the packaging arrives at one of the AST-Group locations is binding. Currently the costs are billed as follows:
- Residues, solid, sludge and liquid waste € 1.50 per kg, excluding VAT
- Reprocessing or recycling / dismantling of damaged, rusted and deformed IBC containers € 15.00 per piece, excluding VAT.
Energy recycling of containers that contain toxic, particularly irritating, odor-intensive or CMR* products (*carcinogenic, mutagenic or toxic to reproduction) is charged € 30.00 per IBC inner container, excluding VAT or, for smaller containers, € 2.50 per KG PE share calculated.
8. Special Conditions
8.1 Unbridged Islands & Archipelagos
When collecting empty packaging from non-bridged islands and archipelagos, the customer must find out about a shipping surcharge before ordering. Please contact us at [email protected] to inquire about the respective costs.
In addition, the conditions for collection specified in this document apply. If necessary, further conditions for transport (e.g. transport by sea) must be adhered to. These are made in direct consultation between the Cipacks representative and the customer and are recorded in written form.
8.2 Pickup locations outside Germany / BeNeLux
When collecting empty packaging outside of Germany / BeNeLux, different shipping costs may apply. Therefore, the customer must find out about a potential shipping surcharge before ordering. Please contact us at [email protected] to inquire about the respective costs.
Appendix
1. Packaging must be empty
IBCs, drums and jerry cans must be completely emptied (drip-free), i.e. free of liquids, solid particles and/or solidified material.
2. Last filled product must be clearly identifiable
All labels with product contents, instructions for dangerous goods, must be legible. Packaging that has contained toxic products (Class 6.1) must be neutralized and/or rinsed before collection and labeled accordingly as “neutralized”.
3. Packaging must be closed
All taps, lids and caps must be closed and tight
4. Jerry Cans on Pallets
Euro pallet with at least 60 jerry cans (up to 30 liters) or Euro pallet with 18 jerry cans of 60 liters per pallet. Please note that the jerry cans MUST be properly stretched onto the pallet or secured with adhesive tape.
5. Collection Box
Jerry cans should be neatly stacked in the collection box so that as much as possible can be picked up at once..
